Management of Cultural Diversity in IT Sector

Abstract

Cultural diversity at the workplace is a very important factor affecting the human resource cycle at every stage starting from selection, interview to training and feedback and also the exit interview. The main objective is to study the impact of the various sub-variables (equal treatment and non-discrimination, human resource practices, communication processes, organisational commitment and organisational processes) taken into study on the main variable, that is managing cultural diversity in IT sector. This research is descriptive in nature and data is taken from 63 software professionals using structured questionnaire by convenient sampling technique. Data is analyzed by SPSS and it is found that all the variables taken under study showed a very strong correlation with the main variable which means that any increase in any of the stated variables will show a positive impact on the way cultural diversity is managed in an organisation. It is recommended that all employees should be aware of the existence of such diversity and they should try to make changes in the behavior and attitude. The need is to turn from accepting diversity to being aware of diversity. HR manager need to develop dynamic policies which can be easily administered to manage cultural diversity in an organisation.

Keywords: Cultural Diversity, Communication, Diversity Management, Equal Treatment, Organisational Culture, Organisational Commitment, Organisational Processes

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