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Offered Rewards vs Perceived Rewards: A Crucial Gap in Motivation Process

Journal of Organization and Human Behaviour

Volume 6 Issue 4

Published: 2017
Author(s) Name: Surabhi Singhal, Amit Singhal | Author(s) Affiliation: Assistant Professor, Department of Commerce, Ramjas College, Delhi University, Delhi, India.
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Abstract

One of the persistent challenges faced by organisations is to motivate their workforce. Employee motivational programmes are initiated, reviewed, and modified continually for achieving a high motivation score. For this purpose, organisations offer rewards to employees that are of value to such employees. When organisations offer valuable rewards, such rewards may be perceived by the employees in different ways. The offered rewards may not be perceived by employees in the same way as meant to be. If it is so, then such rewards may fail to act as motivators. The purpose of this paper is to find out the gap in rewards as perceived by employees and the actual rewards offered in an organisation. If such a gap exists then its impact on motivation level needs to be studied. This would help the organisations in improving the effectiveness of their employee motivational programmes.

Keywords: Motivation, Corporate Career Rewards, Expectancy, Hospitality Industry

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