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The Evolution of Trust and Its Influence on Organisational Citizenship Behaviour

Journal of Organisation and Human Behaviour

Volume 13 Issue 2

Published: 2024
Author(s) Name: Fajer Danish | Author(s) Affiliation: Royal University for Women, Bahrain.
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Abstract

Organisational Citizenship Behaviour (OCB) includes those behaviours that are not mentioned in employees’ job descriptions and for which they are not rewarded. However, those behaviours improve the workplace environment, i.e., helping out fellow employees, taking the initiative, and other behaviours. Trust from respective positions on employees influences OCB and engages them in extra roles by showing good behaviours, which keeps a peaceful working climate. The sole objective of the study is to determine how trust is likely to influence OCB while investigating the Bahrain Olympic Committee (BOC). Considering the qualitative approach, the research will likely include some semi-structured interviews, and 17 are BOC managers. Five OCB dimensions were targeted: civic virtue, courtesy, conscientiousness, sportsmanship, and altruism. These findings indicate that enhanced managerial trust is likely to correlate positively with OCB enhancement through various dimensions. Civic virtue was identified as the most prominent OCB theme, underscoring the managers’ strong Support and emotional engagement for assessments at the BOC. This study contributes significantly to current literature, specifically within the Middle Eastern context, that will likely offer suggestions for more research and practical implications for enhancing trust and OCB in similar organisations.

Keywords: Trust, Organisational Citizenship Behaviour OCB, Bahrain Olympic Committee (BOC), Employee Engagement, Workplace Climate, Qualitative Research

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