Factors Analysis of ISCM Benchmarking using DEMATEL Technique
Published: 2019
Author(s) Name: Kailash, Rajeev Kumar Saha, Sanjeev Goyal |
Author(s) Affiliation: Department of Mechanical Engineering, YMCAUST, Faridabad, Haryana, India.
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Abstract
The present competitive scenario requires high degree of sophistication in the benchmarking practice that helps to improve the
performance of internal supply chain management (ISCM) of any organization. Thus, it is necessary to analyze effectively the
factors of ISCM benchmarking. The present study deals with the identification of factors of ISCM using literature survey. The
influence between the identified factors was evaluated through brainstorming as well as decision making trial and evaluation
laboratory [DEMATEL] technique. The internal assessment of factors is decided on the basis of 5 point rating scale, where 0 point
indicates less influence of factor, while 5 point indicates high influence of factor. The main goal of this research work is to perform
factor’s analysis and finally classify them into cause and effects groups using DEMATEL technique. This research work might be
fruitful for researchers as well as managers to identify those factors which are responsible for cause and effect of problem in any
type of business.
Keywords: DEMATEL Technique, Factor Analysis, Benchmarking Practice, ISCM, Matrix Calculator
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