Business Administration, Bucharest University of Economic Studies, Piata Romana, Bucharest, Romania.
Abstract
Digitalisation of Supply Chain Management (SCM) has emerged as a force of transformation, redefining conventional processes with the help of technologies such as the Internet of Things (IoT), AI, and blockchain. This paper explores the dual nature of digitalisation in SCM: the great opportunities it affords, such as enhanced operational efficiency, sustainability, and risk mitigation, but also several challenges, ranging from high implementation costs to integration complexities and resistance to change. Based on the quantitative survey of 204 SCM professionals, this research identifies the main drivers toward digitalisation, evaluates the consequences of digitalisation on operational outcomes, and stresses technology adoption as being crucial in improving transparency, collaboration, and resilience. The findings presented will provide actionable insights into how organisations can strategically align their digital transformation with sustainability objectives while enhancing the competitive advantage. Future research directions include the examination of emerging technologies such as quantum computing and industry-specific digitalisation impacts.
Keywords: Supply Chain Management (SCM), Digitalisation, Internet of Things (IoT), AI (Artificial Intelligence), Blockchain, Sustainability, Operational Efficiency, Risk Mitigation, Digital Transformation
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