Quality Insights on Supply Chain Risk: An Empirical Analysis
Published: 2020
Author(s) Name: Venkatesan Jaiganesh, Clement Sudhahar |
Author(s) Affiliation: School of Mgt., Karunya Inst. of Tech. and Sciences (Deemed to be Univ.), Tamil Nadu, India.
Locked
Subscribed
Available for All
Abstract
The present work is an attempt to investigate the implementation of quality system procedures on the supply chain risks in
pharmaceutical companies. The risks inherent in the supply chain threaten the effectiveness and quality of the product. This paper
presents a qualitative research method for analyzing the supply chain risks and for identifying ways of information support. Based
on the review and data collected from the different pharmaceutical companies, awareness and traceability for the route of supply
falls under the medium-risk class in most of the companies and is identified as a key risk factor. Results indicate that a thorough
knowledge and well-defined quality system procedures on the supply chain flow and route of supply can mitigate the identified
risks. The framework is validated with the case study based on semi-structured interviews and discussions. This provides a clear
road map to the quality and supply chain managers to focus on the key risk areas. This paper contributes to research by proposing
a complete approach, which integrates quality system perspective and supply chain process in a unique framework to understand
the implications and to alleviate supply chain risks.
Keywords: Quality, Supply Chain, Risk Factors
View PDF