A research study on Impact of ISO 9000:2000 on selected key performance indicators of manufacturing organizations in India.
Published: 2011
Author(s) Name: Dr. Koilakuntla Maddulety
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Abstract
The ISO-9000 quality systems certification is prerequisite
for industrial units, which are interested to
export their goods/services or goods and services,
from any part of the glob to European countries.
Around 5, 00,000 plus industrial units got the ISO-
9000 quality system certification, after spending a
good amount of money and time (labor hours) for
standardized systems documentation and its
implementation.
Any new system/procedure/methods must have its
own merits and demerits but the professionals must
maximize the merits and minimize the demerits,
which are known as optimization of resource
utilization. Hence the people who are dealing with
the systems should know the positive and negative
impacts, qualitatively and quantitatively on all Key
performance indicators
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