A Study of the Modificative Role of Human Capital on Adoption, Agility and Technology Diffusion as Mediators for Achieving an Optimal Change Management

Abstract

This study is carried out with the aim of investigating the deterministic role of human capital for enhancing adoption and agility in the diffusion process of a new technology in order to implement technological changes satisfactorily. This causal relationship is carried outbased on five variables; human capital, adoption, agility, technology diffusion and change management measured through five questionnaires with 71 statements distributed among 432 IT employees in Pune-India. The collected data are analyzed through IBM SPSS 23, LISREL 8.5 and Mplus 6.12. However, the data analysis shows that there is a positive relationship between human capital, adoption, agility and technology diffusion as predictor variables with change management as a criterion variable, the interaction of adoption, agility and technology diffusion is not significant to support the proposed model of this study. This is while, human capital as the main independent variable could be placed in two modified models to examine the mediating roles of adoption and agility for a satisfactory change management in one model as well as the mediating role of technology diffusion in another model. It can be concluded that employees’ human capital as a main independent variable can enhance employees’ adoption and agility in technology diffusion to proceed a satisfactory technological change management. In other words, human capital is recognized as an essential capability in proceeding technological changes.

Keywords: Human Capital, Adoption, Agility, Technology Diffusion, Technological Change Management

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