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Sentimental Analysis using Product Review Data

Telecom Business Review

Volume 15 Issue 1

Published: 2022
Author(s) Name: Amit Kumar, Sonia Setia, Arjun Singh, Thomas Abraham, Yashaswi Shakya | Author(s) Affiliation: Sharda University, Greater Noida, Uttar Pradesh, India.
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Abstract

Our work systematically analyze the sentiment of product reviews and evaluate the correlation with their corresponding ratings. Sentiment analysis identifies the positive or negative mood represented in a piece of literature. Consumers write reviews with precise ratings on e-commerce platforms such as Amazon. We’ve noticed that there are occasionally discrepancies between the review and the rating. We performed deep learning guided sentiment analysis to identify such mismatches from amazon product review data. We convert reviews to vectors using paragraph vector and use them to develop a neural network using a GRU or gated recurrent unit our perspective makes advantage of both the semantic link between review content and product information.

Keywords: Sentiment Analysis, RNN, SVM, GRU

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