International Journal on Customer Relations

Volume : 3 Issue : Issue 2
Published : 2015
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Articles
Patient Satisfaction towards The Service Marketing Mix: A Comparative Study of Public and Private Hospitals Operating in Udaipur Division
Dharmesh Motwani, Devendra Shrimali, Khushbu Agarwal | 01-10
Gender Diversity in E-Tailing Satisfaction
Bodh Raj Sharma, Saransh Gupta, Ankit Sharma, Nitika Sharma | 11-15
Customer Relationship Management- The Indian Perspective
Pankaj K. Trivedi | 16-20
Understanding the Customer Experience: An Exploratory Study of A Category Hotels
Jyoti Sharma, Raouf Ahmad Rather | 21-31
Buying Behavioural Pattern Regarding Smartphone Users
Mokhalles Mohammad Mehdi | 32-37
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