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International Journal on Customer Relations

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Volume : 6 Issue : Issue 1
Published : 2018

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Articles

CRM Practices at Religare Securities

Lingam Sampath, Rajender Katla | 1-5

Waiting Time: Perception of Demographic Groups

Neetu Kumari, Sandeep Patyal | 6-10

Behavioural Analysis of Consumers Towards Selection ofMobile Network Service in Asansol-Durgapur Industrial Region

Subhendu Sengupta | 11-20

Factors Leading to Customer Satisfaction in Dairy Industry: A Study in Indian Perspective

Rajeev Kumar, Ashutosh Mohan | 21-30

Refining and Validating Image Congruence, Satisfaction and Loyalty Amongst Mall Shoppers in India

Kuljit Kaur, Harmeen Soch | 31-37

A Study on Consumers Adoption Intention for Digital Wallets in India

Satadruti Chakraborty, Dipa Mitra | 38-57

Flipkarts Big Billion Day Sale-Then and Now: A Comparison

Anubhuti Nigam, Adeel Maqbool | 58-64

A Study of Comparison of Private and Public Sector Banks Regarding Various Aspects of Relationship Marketing

Rupali Madan, Rachna Agrawal, Mitu G. Matta | 65-71

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