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International Journal on Customer Relations

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Volume : 6 Issue : Issue 2
Published : 2018

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Articles

Insureds Perception on Determinants of Insurance Claim Recovery Process: Are these Illusions or Realities for the Insurers in Bangladesh

AKM Aminul Islam, Sahadat Hossain | 1-8

Analyzing Retail Customer Buying Preferences and Patterns: An Empirical Study With Reference to Spencers Retail Outlet, Guntur

P Daniel, M S Narayana, P Vijay Kumar | 9-13

Customer Experience in Indian Hospitality Sector: An Empirical Study

Raouf Ahmad Rather | 14-26

Factors Affecting Buying Behaviour in the Purchase of Residential Property: A Factor Analysis Approach

Yogesh Kumar, Utkal Khandelwal | 27-32

Factors Influencing Management of Customer Relationship of Frontline Employees in Selected Service-Sector Organizations

Tapas Lata Sahu, Rajendra Prasad Das | 33-40

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