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International Journal on Customer Relations

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Volume : 8 Issue : Issue 1
Published : 2020

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Articles

Assessing the Customer Satisfaction by Measuring Service Quality Using SERVQUAL Scale

Anjali Ganesh | 1-10

Enhancing Green Product Purchase Behavior: The Role of Green Satisfaction and Green Loyalty

Vishal Gupta | 11-21

Impact of Servicescape on Overall Service Quality of Restaurant Services in India

Subhodeep Chakraborty, Vishal Kamra | 22-34

Investigating the Perceptual and Attitudinal Responses of Consumers Toward Health Halo Labels in Food Products: A Kolkata-Based Study

Sharad Agarwal, Shaunak Roy | 35-41

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