Indian Journal of Industrial Relations

2025 | Volume 61 | Issue Issue 2

Information Technology Governance and Bank Performance: A Conceptual Analysis

1. Abhay Pant – Assistant Professor At The Rajiv Gandhi Institute Of Petroleum Technology, Amethi, Uttar Pradesh.

2. Rupanjali Devi And Ravi Agarwal – Assistant Professor At The Rajiv Gandhi Institute Of Petroleum Technology, Amethi, Uttar Pradesh.

Received
25-Nov-2025 		Accepted
- 		Published
25-Nov-2025
Abstract
Technology is one of the most prominent strategic assets for a bank. With the paradigm shift towards the digitalized economy, the role of technology as an enabler for a bank has become increasingly important, likewise for the banks’ productivity and performance. Hence, it is crucial to effectively administer and govern Information Technology (IT) in banks to bring about business value from IT governance. This paper forms a conceptual frame work for IT governance and performance in banks that can be used by researchers and academics worldwide to undertake further empirical research work in this domain.
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