1.
| Received
04-Jun-2026 |
Accepted
- |
Published
04-Jun-2026 |
Abstract
The success of an organisation is
measured by the term organisation effectiveness.
In the literature, the concept
of union effectiveness attempts
to indicate how well unions perform
in achieving their goals and there is
emphasis on the importance of using
multiple criteria to assess
organisation effectiveness. However,
only a few studies have utilised multidimensional
measures of union effectiveness.
This article explores the
application of a comprehensive measure
of union effectiveness at workplace.
The authors use the Spatial
Model that employs complete and
balanced indicators of effectiveness.
Empirical data are provided from a
research at postal companies in Indonesia
and Malaysia.
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