People frequently deal with problems like broken roads, inadequate waste disposal, and malfunctioning streetlights, but the current reporting procedures are still cumbersome and ineffective. Delays and a decline in public trust result from the lack of transparency and real-time tracking in traditional systems that rely on phone calls or manual forms. There have been several mobile-based solutions put forth, but their scalability is limited by the fact that many of them are platform-dependent or call for intricate machine learning models. This paper presents Civic Issue Tracker, a cross-platform, lightweight grievance management system designed to address these issues. The solution makes use of a SQLite database, React-Tailwind frontend, FastAPI backend, and WebSockets for real-time updates. Geolocation reporting, media uploads, live complaint tracking, auto-escalation of unresolved cases, and a reward system are some of the essential features. By guaranteeing quicker resolution, openness, and public involvement, the suggested system promotes more intelligent and responsible communities.