1.
Aarti Sharma
2.
Manju
Abstract
Increased sophistication in customer requirements and greater competition, have pushed the industry
towards higher and higher levels of efficiency in an effort to meet customer needs and cut costs. One
of the results of this drive has been the outsourcing of goods and services to third parties, in a way that
has inexorably bonded the supply chains of operators, contractors and suppliers.
To ensure that the supply chain is operating as efficient as possible and generating the highest level of
customer satisfaction at the lowest cost, companies have adopted Supply Chain Management processes
and associated technology. The paper deals with the various supply chain activities( strategic, tactical
and operational) We classify the decisions for supply chain management into two broad categories --
strategic and operational Six major movements can be observed in the evolution of supply chain
management studies: Creation, Integration, and Globalization , Specialization Phases One and Two,
and SCM 2.0. also focuses on supply chain business process integration by Lambert which includes (
Customer service management,Procurement,Product development and commercialization,
manufacturing flow management, outsourcing and performance management) There are four major
decision areas in supply chain management: 1) location, 2) production, 3) inventory, and 4)
transportation (distribution), and there are both strategic and operational elements in each of these
decision areas and finally focuses on global supply chains pose challenges regarding both quantity
and value.
Key words: Commercialization, Operational, Globalization, Suppliers, Procurement, Technology